MCP service technicians have received extensive training from Advance as well as from MCP training personnel. Each technician is experienced in the repair and maintenance of all the industrial equipment that we provide, including: floor sweepers, floor scrubbers, sweeper/scrubber combination machines. All of our technicians have been "Gold Certified" with Nilfisk Advance.
We provide on-site service as well as more extensive repairs at one of our service locations. Most repairs and maintenance can be performed at your facility and our service technicians come equipped with a large inventory of replacement parts that have been stocked to match the equipment population that the technician supports. MCP repairs more than just Advance equipment, and all of our technicians have the ability to repair any industrial cleaning equipment.
MCP is a dealership that supports Alabama, Georgia, Florida and parts of South Carolina & Tennessee. We have strategically positioned our personnel to provide the quickest response time in the industry. Due to this well-defined geographic footprint, we are able to schedule better, maintain a focused inventory of replacement parts and provide maintenance plans that will reduce equipment downtime and repair costs. We also have 4 bricks-and-mortar facilities that can provide service for work that can not be completed at your location.
MCP is not a global company with huge infrastructure costs. We have positioned our service department so that we can provide great service promptly while remaining lean enough to provide it at a low cost to you. One way we generate lower service costs it by planning better. We do not feel like you should be charged for poor planning, so we do not charge for return trips on the same service call or planned maintenance session. You pay for the labor that is incurred on site and pay for no return trips to pick-up additional parts.
During our 35 years of cleaning equipment industry, we have developed many partnerships with after-market parts suppliers that provide products that are equivalent to OEM replacements in terms of quality. We can not only provide any part you need for your Advance scrubber, but we can also provide parts for any competitive machine as well. Check out some of our great prices on replacement parts for your equipment.Replacement Parts